As a patient you have the right to:
- Be registered with a named doctor
- Change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent)
- Receive emergency care
- Receive appropriate drugs and medicines
- Be referred for specialist or second opinion if they and GP agrees
- See your medical records or a copy, subject to certain laws
- Know that by law, everyone working for the NHS must keep the contents of your medical records private
Additionally you have the right to:
- Be treated with respect and courtesy
- Receive clear understandable information about your care and treatment
- You have a right to refuse treatment
With these rights come responsibilities for the public
That means being:
- Courteous to staff at all times
- As prompt as possible for all appointments
- Responsible for cancelling appointments in adequate time