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Patient's Rights and Responsibilities

As a patient you have the right to:

  • Be registered with a named doctor
  • Change doctor if desired (but please remember that you may have to see any of the doctors if your need is urgent)
  • Receive emergency care
  • Receive appropriate drugs and medicines
  • Be referred for specialist or second opinion if they and GP agrees
  • See your medical records or a copy, subject to certain laws
  • Know that by law, everyone working for the NHS must keep the contents of your medical records private

Additionally you have the right to:

  • Be treated with respect and courtesy
  • Receive clear understandable information about your care and treatment
  • You have a right to refuse treatment

With these rights come responsibilities for the public. That means being:

  • Courteous to staff at all times
  • As prompt as possible for all appointments
  • Responsible for cancelling appointments in adequate time


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website